Delivery Information
Delivery Information for Dragon Brew Online Store
At Dragon Brew, we aim to deliver your favorite instant flavored coffee powders quickly and reliably. Below, you’ll find detailed information about our delivery process to ensure a seamless shopping experience.
1. Delivery Coverage
- Pan-India Shipping: We deliver to all major cities, towns, and pin codes across India.
- For inquiries about delivery to remote locations, please contact us at [Insert Email].
2. Delivery Charges
- Free Delivery: We offer free shipping on all orders above ₹500.
- For orders below ₹500, a standard delivery charge will apply.
3. Delivery Timeframes
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Standard Delivery:
- Orders are typically delivered within 3-7 business days from the date of dispatch.
- Delivery times may vary depending on your location and external factors such as courier availability or weather conditions.
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Order Processing Time:
- Orders are processed and dispatched within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
4. Order Tracking
- Once your order is shipped, you will receive a confirmation email or SMS with a tracking number.
- Use the tracking number to monitor the status and location of your shipment through our courier partner’s website.
5. Delivery Partners
- We work with trusted courier partners to ensure secure and timely delivery of your orders.
- For remote or hard-to-reach locations, delivery times may be longer due to limited courier services.
6. Delivery Address Guidelines
- Please ensure the delivery address provided is accurate and complete, including any landmarks for easy identification.
- Dragon Brew will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information.
7. What to Expect on Delivery
- Package Handling: Ensure the package is intact and sealed upon delivery. If the package appears tampered with or damaged, do not accept it. Notify us immediately for assistance.
- Delivery Confirmation: Our courier partners may require a signature or OTP confirmation to complete the delivery.
8. Missed Deliveries
- If you are unavailable to receive your order, our courier partner will attempt re-delivery.
- If re-delivery is unsuccessful, the package will be returned to us. Additional charges may apply for reshipping.
9. Delays in Delivery
While we strive to deliver your orders on time, delays may occur due to:
- Unfavorable weather conditions
- Public holidays or local disruptions
- Courier partner delays or strikes
In such cases, we will do our best to keep you informed and resolve the issue promptly.
10. Bulk Orders or Custom Requests
For bulk purchases or special delivery requests, please reach out to us directly at [Insert Email] or [Insert Phone]. We will provide tailored delivery solutions to suit your needs.
Contact Us
If you have any questions or concerns regarding your order delivery, please contact us:
- Email: coffee@dragonbrew.in
- Phone: +91-6383804363
Thank you for choosing Dragon Brew! We are committed to ensuring your delivery experience is smooth and hassle-free, so you can enjoy the bold flavors of our instant flavored coffee powders without delay.
