Privacy Policy
Privacy Policy for Dragon Brew Online Store
Effective Date: 28-11-2024
At Dragon Brew, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website. By accessing or using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information
b. Non-Personal Information:
- IP address
- Browser type
- Device information
- Browsing behavior on our website (e.g., pages visited, time spent on the site)
c. Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your browsing experience and collect analytics about website usage. You can manage or disable cookies through your browser settings.
2. How We Use Your Information
The information we collect is used for:
- Processing Orders: To fulfill your orders, process payments, and deliver products to your address.
- Customer Support: To respond to your inquiries, requests, or complaints.
- Marketing and Promotions: To send promotional emails, special offers, and product updates (you can opt-out at any time).
- Improving Our Services: To analyze website usage and enhance user experience.
- Legal Compliance: To comply with applicable laws and regulations.
3. Sharing Your Information
We value your privacy and will never sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted partners who assist us in delivering our services, such as payment processors, shipping companies, and website hosting providers.
- Legal Authorities: When required by law or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:
- Secure Socket Layer (SSL) encryption for data transmission.
- Restricted access to sensitive information.
- Regular monitoring and updates to our security practices.
However, no online platform is completely secure. We encourage you to take precautions, such as keeping your login credentials confidential.
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the information we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Marketing Preferences: Opt-out of receiving marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.
To exercise these rights, please contact us at coffee@dragonbrew.in.
6. Cookies Policy
We use cookies to improve your browsing experience and analyze website traffic. Cookies allow us to:
- Remember your preferences and settings.
- Provide a personalized shopping experience.
- Track website performance and usage.
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.
8. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. We encourage you to review this page periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
- Email: coffee@dragonbrew.in
- Phone: +91-6383804363
Thank you for trusting Dragon Brew. Your privacy and security are our top priorities. Enjoy shopping for our premium instant flavored coffee powders with confidence!
